66ze Privacy Policy

1 Introduction

66ze ("we", "us", or "the platform") is a trusted online gaming platform in Bangladesh. Your privacy is our highest priority. This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information when you use our website 66ze.cam.

By registering on or continuing to use this platform, you are considered to have agreed to the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform.

This Privacy Policy applies only to 66ze's own services. We are not responsible for the privacy policies of third-party websites or services.

2 What Information We Collect

66ze collects the following types of information in order to provide the best possible service to its members:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID or passport number (for identity verification where applicable)
• Username and password (stored in encrypted form)

2.2 Financial Information

• bKash, Nagad, or Rocket number (for deposits and withdrawals)
• Bank account details (for bank transfers)
• Transaction history and amounts
• Visa or Mastercard details (where applicable)

2.3 Technical and Usage Information

• IP address and device type
• Browser version and operating system
• Login time, session duration, and activity history
• Information collected via cookies and similar tracking technologies

2.4 Communication Information

• The content of your conversations with us via live chat or email
• Complaints, requests, or comments
• Information provided in surveys or feedback forms

3 How We Use Your Information

66ze uses the information collected only for the following legitimate purposes:

3.1 Account Management and Service Delivery

Your information is used to create, manage, and secure your account, and to complete all financial transactions including processing deposits and withdrawals.

3.2 Identity Verification and Fraud Prevention

Information is used to ensure responsible gaming, to verify age (to prevent access by those under 21), and to prevent money laundering, fraud, and other illegal activities.

3.3 Customer Service and Support

Information is used to resolve your questions, complaints, or requests quickly and effectively, and to improve our 24/7 live chat support service.

3.4 Technical Development and Security

Information is used to analyze website performance, fix errors, and improve the user experience, and to maintain SSL encryption and other security measures.

3.5 Promotional Communications

With your consent, we may contact you by email to inform you about relevant bonus offers, competitions, or platform updates. You may request to stop receiving such communications at any time.

4 Information Sharing and Disclosure

66ze never sells, rents, or commercially shares your personal information with third parties. However, information may be disclosed in the following limited and specific circumstances:

4.1 Service Provider Partners

Only the necessary information may be shared with trusted third parties that assist with payment processing (such as bKash, Nagad, Rocket), technology infrastructure, or security verification. Strict confidentiality agreements are in place with these partners.

4.2 Legal Obligations

Information may be disclosed in response to applicable laws in Bangladesh, court orders, or valid requests from government authorities. In such cases, we will always endeavor to provide only the minimum information required.

4.3 Security and Fraud Prevention

Information may be shared with relevant authorities to assist in investigating money laundering, fraud, or other serious criminal activity.

4.4 Business Restructuring

In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new entity. You will be notified in advance and this Privacy Policy will continue to apply.

5 Cookies and Tracking Technologies

66ze uses cookies and similar technologies to operate the website smoothly and to improve the user experience.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, perform security checks, and deliver core services. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences, language settings, and personalized experience. They can be controlled from your browser settings.

5.3 Analytics Cookies

These cookies are used to analyze website traffic and usage patterns and to improve the quality of our service. The information collected is used for statistical purposes and is not personally identifiable.

You can block or delete cookies from your browser settings. However, disabling certain essential cookies may limit some functionality of the website.

6 Data Security Measures

66ze applies industry-standard security measures to protect your personal and financial information:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain form — strong cryptographic hashing algorithms are used.
• Access Controls: Only authorized personnel can access necessary data, and all access is logged.
• Secure Data Centers: Our servers are protected with modern firewalls and intrusion detection systems.
• Regular Security Audits: Regular security tests are conducted to identify and address potential vulnerabilities.
• Two-Factor Authentication: Two-factor authentication is available to enhance the security of your account.

However, transmitting information over the internet is not entirely risk-free. While we strive to provide the highest level of protection, we cannot guarantee absolute security. It is your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.

7 Data Retention Period

66ze retains your personal information only for as long as necessary:

• Information for active accounts is retained for the entire duration that the account remains active.
• Even after an account is closed or deactivated, information may be retained for a specified period to meet legal obligations and to resolve potential disputes.
• Financial transaction records are required by law to be retained for a specified period in accordance with applicable regulations.
• If consent for marketing communications is withdrawn, the relevant information will be deleted in a timely manner.

After the designated retention period, information is completely deleted or anonymized so that identification is no longer possible in the future.

8 Your Rights

As a registered user of 66ze, you have the following rights regarding your personal information:

8.1 Right to Access

You may request to know what information we hold about you and to receive a copy of that information.

8.2 Right to Correction

If any information stored in your account is incomplete or incorrect, you may request a correction from our support team.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, this request may not be fully fulfilled in cases of legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You may object to the use of your information for marketing purposes and request to stop receiving marketing communications at any time.

8.5 Right to Data Portability

You may request your information in a structured, commonly used, and machine-readable format.

To exercise any of the rights listed above, please contact our support team by email. We will verify your identity and process your request as quickly as possible.

9 Protection of Minors

66ze strictly enforces a 21+ age policy. Registration or use of the platform by anyone under the age of 21 is strictly prohibited. We do not intentionally collect any information from minors.

If we learn that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed. Parents are advised to monitor their children's internet use.

10 Third-Party Links and Services

The 66ze website may include software from game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, Microgaming, etc.) that operate under their own privacy policies. 66ze is not responsible for the data collection and usage practices of these providers.

Payment processors (bKash, Nagad, Rocket, etc.) provide their services in accordance with their own privacy policies. We recommend reading the relevant provider's policy before making financial transactions.

11 Changes to the Privacy Policy

66ze reserves the right to update this Privacy Policy from time to time. The following procedures will be followed when changes are made:

• The "Last Updated" date at the top of the page will be changed.
• For significant changes, a notification will be sent by email to registered users.
• For significant changes, a notice may be displayed on the website.

Continued use of the platform after changes are made will be considered as your agreement to the updated policy. We therefore recommend reviewing this page regularly.

12 Privacy Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7
• Hours: 00:00 to 24:00 (BST, UTC+6), 7 days a week

We will review your request promptly and take appropriate action. Our commitment to protecting your information is unwavering.